Marcher Circle
Membership policy
Effective 19/10/2026
1. Points
- Every 10,000đ on a paid bill earns 1 point, credited when you collect your order.
- 1 point = 1,000đ off cleaning and repair services in store.
- Points expire after 6 consecutive months without any activity.
- Check your points anytime on the Marcher Circle page with your registered phone number.
2. Tiers and benefits
Guest
Every client who has used our services or shopped with us.
- Earn points on every bill and use them against your next visit.
Circle Member
2 completed orders OR 5,000,000đ spent in the last 12 months.
- Welcome gift: one complimentary basic cleaning (worth 249,000đ) when you reach the tier.
- Birthday gift: one complimentary basic cleaning in your birthday month.
- Priority scheduling for drop-off and pickup.
Circle Patron
6 completed orders OR 15,000,000đ spent in the last 12 months.
- Everything in Circle Member.
- One complimentary basic cleaning every quarter.
- Priority made-to-order (MTO) fitting and production slots.
3. Reaching and keeping a tier
- Tiers are assessed automatically from completed orders and spend over the last 12 months, updated daily.
- Once reached, a tier is kept for at least 12 months. If you still qualify, it is extended.
- When the hold ends without qualifying, the tier is reassessed on the last 12 months.
4. Gifts and vouchers
- Gifts are issued as vouchers, valid for 60 days from issue.
- Birthday gifts are issued at the start of your birthday month if your birthday is on file — share it with our team to receive it.
- Circle Patron quarterly gifts are issued on the first day of each quarter.
- One gift voucher per order. Vouchers have no cash value and are non-transferable.
- A complimentary basic cleaning covers one pair and excludes repair, dyeing or restoration.
5. Notifications
Marcher Saigon sends order, points, tier and birthday notifications via Zalo to the phone number you registered in store.
6. General terms
- Marcher Saigon may update this policy with at least 30 days' notice on this page.
- For questions, call 0339 400 317 or message the Marcher Saigon Zalo Official Account.